Scam Awareness & Customer Protection
Protecting Our Customers From Fraud and Scam Activity
The Australian container industry has seen a growing number of scams involving fake invoices, cloned websites, impersonation, and fraudulent payment requests.
BoxYard Containers is committed to protecting our customers by helping them understand how these scams operate and how to properly verify suppliers before making any payment. If something doesn’t feel right, always stop and verify.
Common Container Scams to Be Aware Of
Customers should exercise caution if any of the following apply:
Requests for deposits before inspection
Fake or cloned websites imitating legitimate suppliers
Invoices issued by unverified or newly created businesses
Stolen container photos taken from real companies
Extremely low prices that do not reflect true market value
No physical yard or verifiable business address
Phone numbers that are not answered by a real person
Important: Professional-looking websites and invoices do not guarantee legitimacy.
Fake Google Reviews & Online Presence
Scammers often create fake Google Business profiles to appear trustworthy.
Be cautious if you notice:
A large number of 5‑star reviews posted within a short time
Reviews with generic wording and little detail
Reviews from accounts with no profile history
No real photos of staff, container yards, or deliveries
Legitimate container businesses typically have:
Long‑standing Google Business profiles
A mix of positive and critical reviews
Real photos of containers, yards, and deliveries
If reviews appear rushed or artificial, this is a major red flag.
Phone Verification Is Essential
Always call the business directly before proceeding.
A legitimate container supplier should:
Answer the phone during business hours
Clearly identify themselves
Explain where the container is located
Invite you to inspect the container in person
Do not proceed if:
Calls go unanswered
Calls are avoided or redirected
You are pressured to communicate only via email or messaging apps
Important Notice Regarding Deposits
Customers should never pay a deposit or upfront payment until both the container and supplier have been fully verified.
Even if you receive:
An invoice
Photos of a container
A business name or ABN
You should not make payment until all verification steps are complete.
Invoices, documents, and images can be easily falsified.
Our Commitment to Transparency
Customers should never pay a deposit or upfront payment until both the container and supplier have been fully verified.
Even if you receive:
BoxYard Containers welcomes inspections, phone verification, and open communication. We believe transparency protects both our customers and our industry.
If you have any concerns or would like to verify a container or quote, we encourage you to contact us directly before making any payment.
Your security matters to us.
Why Choose BoxYard?
No space at your place?
Store your container — or your goods — in our secure Brisbane facility.
Brisbane-based team
Fast quotes & delivery
Affordable prices
Flexible options
Trusted by tradies, families, and businesses